Ticketing Help


We understand that your circumstances may change and you may no longer be able to attend the Festival, or may not be able to arrive with the rest of your group.

To accommodate these situations, you can update your details by doing it online here or call Moshtix on 1300 438 849. A transaction fee of $10.00 applies.

Note that changes to tickets will not be available after midnight on Friday 2nd January 2015.


If you would like to upgrade your tickets (i.e. from a Festival ticket to a VIP ticket), you can do this online or call Moshtix on 1300 438 849. Upgrade requests are subject to availability and must be processed by Moshtix before 22nd December 2014. A booking fee will apply.


If you have any issues or questions relating to your Southbound tickets, read our FAQ, or please see Moshtix’s FAQ’s.